On Friday we went to a meeting to a consumer class. We have spoken before about this topic but we went there to learn a little bit more about it.
We started with an explanation of the consumers in organization charts and later we took a break of half and hour and before that we learned more doing games.
The main thing that we learned was that consumers and suppliers has to be clear on their conversations and they have to speak in a normal way not to have misunderstandings.
In general the morning was good and we learned something more about it.
Sonia and Borja